Bendi Glass warranty
3-Year Limited Shower Door Warranty
Qualifying shower door products supplied and installed by Bendi Glass are covered by a 3-year limited warranty for the original purchaser at the original installation address, beginning on the installation date.
What is covered
Covered Warranty Issues
- Confirmed installation workmanship defects that interfere with normal shower-door operation.
- Door-panel adjustments needed because of the original Bendi Glass installation.
- Qualifying manufacturing defects in standard hinges, rollers or other hardware supplied with the installation.
- Qualifying premature failure of a standard hardware finish.
- Leakage at a fixed glass panel when the cause is confirmed to be related to the original installation.
What is not covered
Common Exclusions
- Routine maintenance, cleaning or service when no covered defect is present.
- Water escaping through or around a movable frameless door when water is sprayed directly at the opening.
- Glass broken, chipped or scratched after installation.
- Mold, mineral buildup, dirt, normal silicone wear or cleaning-related conditions.
- Sweeps, seals and similar consumable parts after the first 90 days.
- Damage caused by impact, misuse, harsh or abrasive cleaners, poor maintenance or improper care.
- Movement, cracking or defects in tile, curbs, walls, substrates or the building structure.
- Repairs, adjustments or alterations performed by someone other than Bendi Glass without authorization.
- Normal cosmetic characteristics of glass that fall within manufacturing tolerances.
- Wear or discoloration of specialty finishes when that condition is excluded by the hardware manufacturer.
Warranty service
How to Request Help
Contact us with the project information and clear photos or video of the issue. We’ll review the request before scheduling service.
1. Contact usProvide the original purchaser’s name and the project address. Proof of purchase may be requested.
2. Send photos or videoClear images help us understand the issue and determine the right next step.
3. Warranty reviewWe’ll determine whether the issue appears to fall within the limited warranty before service is scheduled.
Additional terms
Important Warranty Notes
This limited warranty is not a maintenance plan. Manufacturer warranties, when available, remain subject to the manufacturer’s own terms. If an issue is determined to be outside this limited warranty, Bendi Glass will explain available service options before any paid work is performed. The appropriate remedy for a covered issue may include adjustment, repair or replacement of the qualifying component.